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Read
our Terms and Conditions
How
long is the flight voucher valid for?
Flight vouchers are valid for 24 months, open dated and fully transferable.
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Is
there an age limit?
There is no upper age limit on flying but passengers need to be agile
enough to climb in and out of the basket and tall enough (1.3m, 4'6'')
to see over the rim. Passenger's aged 7 - 16 must be accompanied by a
responsible adult.
Unfortunately we are unable to fly anyone suffering from a serious medical
condition, or who has recently undergone surgery or who is pregnant.
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What
else is included with the flight?
All our passengers are served a glass of champagne or orange juice after
the flight and are able to download an in-flight photograph of themselves
and their fellow passengers free from our website. They can also order
a
personalised flight certificate, incorporating an in-flight photograph
for an additional charge.
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Can
I fly any time of the year?
Most of our flights are made during the summer. Although crisp winter
days can also offer some of the best flying, making ballooning a year
round activity.
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How
long in advance do I need to book my flight?
It depends on the time of year that you want to fly. August and September
are our busiest months and we recommend a months notice. During the rest
of the year a fortnight's notice is usually sufficient.
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What
about insurance?
Airtopia is insured for third party and passenger liability. We are licensed
and regulated by the Civil Aviation Authority under Air Operators Certificate
number BL190. All our pilots hold full commercial pilots licenses and
have many years experience of flying balloons in the South West region.
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How
many passengers will be in the balloon?
We believe that size matters. Therefore, unlike most other companies who
fly very large balloons with between ten and twenty passengers, we prefer
to fly balloons with no more than eight passengers on board.
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What
should I wear?
No specialised clothing is required and casual outdoor wear made from
natural fibres with flat shoes is ideal.
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Can
I take a camera on the flight?
Your balloon flight is a great photographic opportunity. So, bring your
camera or video camera along. We do however accept no responsibility for
any loss or damage to personal items howsoever caused.
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Can
my friends come and watch?
Family and friends are welcome to watch the balloon being prepared for
flight and the take-off.
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How
long is the flight?
The duration of the flight is planned to be approximately 1 hour. However,
if for any reason, a flight should last for less than 40 minutes we will
arrange another flight at a later date free of charge.
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What
time is the flight and when do we meet?
For morning flights we meet just after sunrise and for late afternoon/early
evening flights we meet 2 and 1/2 hours before sunset.
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How
high up do we go?
Flights generally take place up to approximately 3,000 feet above the
ground. However when the conditions are suitable we can climb up to approximately
6,000 feet to enjoy exceptional panoramic views of the area.
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How
far do we travel?
The distance we travel can be between 4 and 20 miles depending on the
speed of the wind on the day of the flight.
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Is
the landing very bumpy?
Yes there will be a bump upon landing and depending on the wind speed
the balloon may drag across the landing field until it comes to a halt.
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How
do I get back to the meeting point?
After the flight you will be returned to the meeting point in one of our
companies vehicles.
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What
happens if the flight is cancelled?
To rearrange your flight if it has had to be cancelled simply call our
office on 0845 2262717.
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