FAQ's
How long
is the flight voucher valid for?
Flight vouchers are valid for 24 months, open dated
and fully transferable.
Back to top
Is there
an age limit?
There is no upper age limit on flying but passengers
need to be agile enough to climb in and out of the basket
and tall enough (1.3m, 4'6'') to see over the rim. Passenger's
aged 7 - 16 must be accompanied by a responsible adult.
Unfortunately we are unable to fly anyone suffering
from a serious medical condition, or who has recently
undergone surgery or who is pregnant.
Back to top
What
else is included with the flight?
All our passengers are served a glass of champagne or
orange juice after the flight and are able to download
an in-flight photograph of themselves and their fellow
passengers free from our website. They can also order
a
personalised flight certificate, incorporating an in-flight
photograph for an additional charge.
Back to top
Can I
fly any time of the year?
Most of our flights are made during the summer. Although
crisp winter days can also offer some of the best flying,
making ballooning a year round activity.
Back to top
How
long in advance do I need to book my flight?
It depends on the time of year that you want to fly.
August and September are our busiest months and we recommend
a months notice. During the rest of the year a fortnight's
notice is usually sufficient.
Back to top
What
about insurance?
Airtopia is insured for third party and passenger liability.
We are licensed and regulated by the Civil Aviation
Authority under Air Operators Certificate number BL190.
All our pilots hold full commercial pilots licenses
and have many years experience of flying balloons in
the South West region.
Back to top
How
many passengers will be in the balloon?
We believe that size matters. Therefore, unlike most
other companies who fly very large balloons with between
ten and twenty passengers, we prefer to fly balloons
with no more than eight passengers on board.
Back to top
What
should I wear?
No specialised clothing is required and casual outdoor
wear made from natural fibres with flat shoes is ideal.
Back to top
Can
I take a camera on the flight?
Your balloon flight is a great photographic opportunity.
So, bring your camera or video camera along. We do however
accept no responsibility for any loss or damage to personal
items howsoever caused.
Back to top
Can
my friends come and watch?
Family and friends are welcome to watch the balloon
being prepared for flight and the take-off.
Back to top
How
long is the flight?
The duration of the flight is planned to be approximately
1 hour. However, if for any reason, a flight should
last for less than 40 minutes we will arrange another
flight at a later date free of charge.
Back to top
What
time is the flight and when do we meet?
For morning flights we meet just after sunrise and for
late afternoon/early evening flights we meet 2 and 1/2
hours before sunset.
Back to top
How
high up do we go?
Flights generally take place up to approximately 3,000
feet above the ground. However when the conditions are
suitable we can climb up to approximately 6,000 feet
to enjoy exceptional panoramic views of the area.
Back to top
How
far do we travel?
The distance we travel can be between 4 and 20 miles
depending on the speed of the wind on the day of the
flight.
Back to top
Is
the landing very bumpy?
Yes there will be a bump upon landing and depending
on the wind speed the balloon may drag across the landing
field until it comes to a halt.
Back to top
How
do I get back to the meeting point?
After the flight you will be returned to the meeting
point in one of our companies vehicles.
Back to top
What
happens if the flight is cancelled?
To rearrange your flight if it has had to be cancelled
simply call our office on 0845 2262717.
Back to top
|
